Fast, Free Delivery Across the U.S. – Shop Now!
OUr faqs

FAQs

Frequently asked questions

Shipping

Do you ship internationally?

No, we currently ship only within the United States.

How long does delivery take?

Orders are processed within 1–2 business days. Once shipped, delivery typically takes 7–14 business days depending on your location and the carrier.

What are the shipping costs?

Shipping is free on all U.S. orders. You’ll see any applicable shipping upgrades or fees at checkout before placing your order.

What if my order arrives damaged?

Please email us at help@renviaz.com with a photo of the damaged item. We’ll arrange a prompt return, exchange, or refund.

Orders

How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use that link to follow your order’s status in real time.

Can I cancel or modify my order?

You may cancel or change your order before it’s processed. Contact us immediately at help@renviaz.com for assistance.

What payment methods do you accept?

We accept the following payment methods:

  • Credit & Debit Cards (Visa, MasterCard, etc.)
  • PayPal
  • Apple Pay

Returns & Refunds

What’s your return policy?

Returns are accepted within 7 days of delivery. Items must be unused, in original packaging, and in sellable condition. Customers cover return shipping unless the product is defective or incorrect.

How do I initiate a return?

Email us at help@renviaz.com with your order number and the reason for your return. Our support team will guide you through the process.

When will I get my refund?

After we receive and inspect the return, your refund will be processed within 14 business days and credited to your original payment method.

Products

How do I choose the right storage solution?

How do I choose the right storage solution?

What materials are used in your products?

Our bedroom storage solutions are made using:

  • Durable plastic and engineered wood
  • Eco-friendly fabric and canvas
  • Reinforced metal frames for stability
  • Soft-touch decorative finishes for style

Contact Us

Need help or have a question?
We’re here for you! Reach out anytime at help@renviaz.com. Whether it’s a product inquiry, order issue, or just feedback — we’d love to hear from you.
WEBSITE: renviaz.com
Support Email: help@renviaz.com
Manager Email: nicole@renviaz.com
Phone: 985-601-7576
Address: 37040 Browns Village Rd Slidell, LA 70460, USA
Business Hours:
CUSTOMER SERVICE HOURS
Monday to Friday: 9:00 AM – 6:00 PM CST
Saturday: 10:00 AM – 4:00 PM CST
Sunday: Closed