Privacy Policy

This Privacy Policy explains how Renviaz (“we,” “us,” or “our”) collects, uses, and protects your information when you visit https://renviaz.com, place an order, or communicate with us through email, social media, or other channels.

Information We Collect

Information You Provide
When you interact with Renviaz, we may collect the following information:

Personal Information: Your name, email address, phone number, shipping address, and billing details when placing an order or contacting customer support.
Account Information: Username, password, and account preferences if you choose to create an account on our website.
Order Information: Details related to your purchases, including products ordered, quantities, and delivery information.
Contact Information: Information you provide when reaching out to us, such as your name, email address, and the content of your message.

Information Collected Automatically

When you browse Renviaz.com, certain information may be collected automatically, including:

Log & Device Data: IP address, browser type, device information, operating system, referring URLs, and interactions with our website.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance site functionality, analyze traffic, and personalize your shopping experience. You may manage or disable cookies through your browser settings at any time.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders efficiently
Send order confirmations, shipping updates, and delivery notifications
Provide customer support and respond to inquiries
Improve website performance, product offerings, and overall user experience
Personalize your shopping experience
Send promotional emails or newsletters (only if you opt in)
Analyze website traffic and usage trends
Detect, prevent, and address fraud or unauthorized activity

Sharing Your Information

Renviaz may share your information in the following situations:

Service Providers: With trusted third-party partners such as payment processors, shipping carriers, and email service providers to support website operations and order fulfillment.
Legal Requirements: When disclosure is required to comply with applicable laws, regulations, or legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.
With Your Consent: When you explicitly authorize us to share your information.

Data Security

We implement industry-standard security measures to protect your personal information. While we take reasonable precautions to safeguard your data, no system can guarantee complete security. We encourage you to use strong passwords and avoid accessing your account from shared or unsecured devices.

Your Choices & Rights

You have control over how your information is used, including:

Marketing Communications: You may opt out of promotional emails at any time by clicking the “unsubscribe” link included in our emails.
Cookies: You can manage or disable cookies through your browser settings.

Children’s Privacy

Renviaz.com is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly remove it from our records.

Updates to This Privacy Policy

Renviaz may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. We encourage you to review this policy periodically to stay informed.

Simple & Secure Payments – Renviaz

At Renviaz, we offer a smooth and secure checkout experience, providing trusted payment options designed for convenience, flexibility, and peace of mind.

Accepted Payment Methods

We currently accept the following payment options:

Stripe: Securely pay using major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
Afterpay: Enjoy the flexibility of shopping now and paying later with four interest-free installments.

Secure Transactions

All payments are processed through Stripe, a globally trusted and secure payment gateway. Your payment details are fully encrypted and never stored on our servers.
For Afterpay purchases, you will be securely redirected to Afterpay’s platform to complete your payment plan.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with complete purchase details.
If you do not see the confirmation email, please check your spam or junk folder or contact our support team for assistance.

Get in Touch

If you have questions, need assistance, or would like to contact us, our team is always here to help.
Company Name: RENVIAZ
Phone: +1 985-601-7576
Email: support@renviaz.com
Address: 37040 Browns Village RdSlidell, LA 70460, USA
Response Time: Within 24 hours
Customer Service Hours:
Mon–Fri: 9 AM – 6 PM PST
Sat: 10 AM – 4 PM PST
Sun: Closed